Randall Stephenson

AT&T handles apology well after promoting a phone in 9/11 tweet

Yesterday, AT&T chose to pay respects to the 12th anniversary of September 11th, 2001 by posting on their official Twitter account. This is nothing new, as many companies also did so. The problem came in how they did so: Unlike most companies, AT&T decided to product place their Blackberry Z10 phone in the tweet, showing … Continue reading →